Shipping Policy


If any goods arrive damaged, please contact via email with sleepcenter beds – of delivery. We will arrange to have the damaged item returned to the Store and replace the goods or refund the price of the goods excluding transport costs to you, at its election. Damaged goods must be returned to the Store in the condition received by you with all original packaging, together with all packing slips.


If there are no Sleepcenter beds stores accessible to you, you have the option to ship the item/s back to the originating store. Please contact sleepcenter beds to find out if you can ship your items instead of coming into a store.

Any shipping costs to return the original goods will be at the cost of Sleepcenter beds only if it’s a genuine product fault.,and where Sleepcenter beds considers the goods to have breached a consumer guarantee. If on examination of goods returned to The store , the goods are found to not be in breach of any consumer guarantee, Sleepcenter beds may charge you a fee for examining the goods, and any cost to return the goods to you.

Please note that goods must be returned within a reasonable period and you may be asked to demonstrate that you have purchased the goods from Sleepcenter beds online and that the problem with the goods was not your fault.